Lee and Lily were absolutely fantastic. To start, Both Lee and Lily responded to all questions within an hour. This fall, I traveled to Europe alone to visit my son who is studying abroad. Safety, ease of travel and local recommondations were important to me. What I most liked about working with them is that they provided options. Their recommendations for activities were superb. The cooking class in Rome was a highlight. The restaurants recommended were the locals favorites. Each and every one was populated by locals and had incredible menu selections and amazing food. In addition, they helped me with my travel tremendously. The last morning of my trip, my flight was cancelled back to the US 3 hours before boarding. MAD Travel had an emergency line and the representative was able to help me rebook and took care of everything within 45 minutes. I dont think I could travel again without using MAD Travel
LJH
West Chester, PA
Paige goes above and beyond to provide an elite level of service, treating every trip like it is her own. When our resort unexpectedly cancelled our honeymoon a week before our departure, My wife and I were devastated. Paige sprung into action and not only was she able to utilize her connections to remedy the situation quickly and efficiently, she was the sole reason that we got to experience a vacation that we could only dream of. We cannot wait to work with her again, and she will be our only travel agent for every future trip. Thank you for everything you've done Paige!!
Alex
Melville, New York
Lee has planned a cruise and two overseas trips for us. He not only created itineraries with experiences we were unlikely to find in our own, but he is also extremely responsive to questions. A pleasure to work with!
irishtwinz
Phoenix, AZ